Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website or place an order with us. Personal data is any data that can identify you directly or indirectly. This privacy policy explains how Merovino Commerce B.V. processes personal data under the General Data Protection Regulation (Regulation (EU) 2016/679).

2. Controller

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

3. Data Protection Officer

Merovino Commerce B.V. has not appointed a data protection officer. If you have any questions about data protection or wish to exercise your rights, please contact: info@merovino.nl

4. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. We process server log data to operate the website securely, detect technical issues and protect our systems. The legal basis is Art. 6 (1) (f) GDPR.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without a legal basis. The legal basis is Art. 6 (1) (b) GDPR where your inquiry relates to a contract or pre-contractual measures, and Art. 6 (1) (f) GDPR for general business communication.

Registration and Customer Account

When registering for a customer account, we collect personal data such as name, company, address and e-mail address. This data is required for the performance of the contract, customer administration and order processing. The legal basis is Art. 6 (1) (b) GDPR.

5. Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are deleted automatically at the end of your browser session. Other cookies, on the other hand, remain on your device until you delete them yourself or until your web browser deletes them automatically.

Technically Necessary Cookies

We use technically necessary cookies to make our website user-friendly. Some elements of our website require that the calling browser can be identified even after a page change, for example to maintain the shopping cart or checkout session. The legal basis is Art. 6 (1) (f) GDPR, unless another legal basis is required for a specific cookie.

Analytics Cookies

We currently do not use any analytics tools. Should this change, we will update this privacy policy accordingly and inform you in advance.

6. Payment Processing

We currently offer payment exclusively by advance payment by bank transfer. We process the payment and order data required to allocate your payment, fulfil your order and comply with accounting obligations.

Advance Payment / Bank Transfer

In the case of advance payment, payment references and bank transfer details visible to us are used for payment allocation, accounting and order processing. The legal basis is Art. 6 (1) (b) GDPR and, where retention is legally required, Art. 6 (1) (c) GDPR.

Should further payment methods or external payment providers be added, this privacy policy will be updated accordingly.

7. Your Rights

You have the following rights towards us with regard to the personal data concerning you:

• Right of access (Art. 15 GDPR): You have the right to request information about your personal data processed by us.
• Right to rectification (Art. 16 GDPR): You have the right to request the immediate rectification of incorrect personal data or completion of your personal data stored by us.
• Right to erasure (Art. 17 GDPR): You have the right to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression, for compliance with a legal obligation or for reasons of public interest.
• Right to restriction (Art. 18 GDPR): You have the right to request the restriction of the processing of your personal data.
• Right to data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data at any time.
• Right to withdraw consent (Art. 7 (3) GDPR): You have the right to withdraw your declaration of consent under data protection law at any time.
• Right to lodge a complaint with the supervisory authority (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority, in particular with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), or with the supervisory authority in your EU Member State of residence, workplace or the place of an alleged infringement.

8. Data Security

During your visit to the website, we use the widely used SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser. You can recognize an encrypted connection by the lock symbol displayed in the status bar of your browser. We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties.

9. Current Version and Amendment of This Privacy Policy

This privacy policy is currently valid and is dated: February 2026.

Due to the further development of our website or as a result of changed legal or regulatory requirements, it may become necessary to amend this privacy policy. The respective current privacy policy can be accessed at any time on the website under "Privacy".